Privacy Policy
1. Introduction
TreloarAI, Inc. is a Delaware corporation incorporated on February 2, 2026, with its registered office at 131 Continental Dr, Suite 305, Newark, DE 19713. This Privacy Policy describes how TreloarAI, Inc. ("TreloarAI", "we", "us", "our") collects, uses, and protects information submitted through the treloarai.ai website and related communications.
2. Information We Collect
We collect only information necessary to respond to inquiries and operate the website securely:
- Inquiry information — name, email address, optional phone number, optional topic, and message content submitted via the Inquiries form.
- Technical information — IP address and basic request metadata, used for security, abuse prevention, and operational logging.
- SMS information — if you provide a phone number and explicitly opt in via the Inquiries form, we record the phone number, the consent timestamp, and SMS message history related to your inquiry.
3. How We Use Information
- To respond to inquiries you submit.
- To provide information you request from us.
- To send SMS communications — only if you have opted in.
- To send service updates relevant to users who have opted in.
- To maintain operational logs for security and abuse prevention.
4. What We Do Not Do
- We do not sell user information to third parties for any purpose.
- We do not share personal information except as required by law.
- We do not engage in tracking advertising or behavioral profiling.
5. Data Retention
- Inquiry form data: retained until response is complete, plus 180 days.
- SMS consent records: retained while opted in, plus 180 days after opt-out.
- Technical logs: 90 days.
6. SMS Communications
By providing your phone number and consenting via our Inquiries form, you agree to receive SMS messages from TreloarAI related to your inquiry.
Message frequency varies based on interaction.
Standard message and data rates may apply per your carrier.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.
TreloarAI does not share phone numbers with third parties for marketing purposes.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. You may opt out of SMS communications at any time by replying STOP. To exercise any of these rights, submit a request through our Inquiries form.
8. Children's Privacy
The treloarai.ai website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us via the Inquiries form and we will delete it promptly.
9. GDPR and CCPA Notice
If you are a resident of the European Economic Area, the United Kingdom, or California, you may have additional rights under applicable law, including:
- The right to access the personal information we hold about you.
- The right to request correction or deletion.
- The right to data portability.
- The right to object to or restrict certain processing.
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, contact us via the Inquiries form.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Material changes will be reflected on this page.
11. Contact
Submit privacy questions or requests via our Inquiries form.
TreloarAI, Inc.
131 Continental Dr, Suite 305
Newark, DE 19713
Email: support@treloarai.ai